At GOYOKIKIYA COMPASS, once all items within the same cart (same order number) have arrived at our warehouse, we will normally complete packing and ship the items within one business day.
If you select “Choose later” as the shipping method, we will contact you at your registered email address after packing is completed.
Once you select a shipping method on your My Page and complete payment of the shipping fee, your order will be shipped.If a large number of items arrive at the same time, packing and shipping may take longer than usual.
If the same cart contains items with significantly delayed arrival (such as pre-order items or manufacturer backorders), our customer concierge will contact you.
For details on how we handle delivery delays or cases where items cannot be arranged, please refer to this page.
*This FAQ is displayed using automatic translation.