At GOYOKIKIYA COMPASS, we offer a free “Combined Packing in the Cart” service, where multiple items ordered within the same cart (the same order number), as well as items purchased from multiple shops within that same cart, are consolidated into a single box.
By shipping items from multiple shops together, you can save on shipping costs.
However, please note the following points.
If you wish to ship to multiple destinations or use different shipping methods, please place them as separate orders.
As a rule, items from a separate cart/order (a different order number) cannot be added later. Please make sure there are no items you forgot to add before completing your order.
If, for special reasons at the customer’s request, repacking becomes necessary—such as adding items from a separate cart/order or removing contents—a repacking fee of JPY 1,000 will be charged.
*This FAQ is displayed using automatic translation.