In principle, customs clearance fees are included in the shipping fee.
However, please note that customs clearance fees may apply in the following cases.
- When exporting a shipment from Japan with a declared value exceeding 200,000 JPY, if you use international mail services (such as EMS), we will collect a proxy customs clearance fee (2,800 JPY).
- If customs duties, taxes, etc. arise during import procedures, collection-related fees may also apply. In such cases, please make the payment directly to customs or the relevant authorities.
*This FAQ is displayed using automatic translation.